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Only issues I've had over a number of years of running my Ark cluster has been server updates from Steam locking up. Clanhost support have been great at resolving everything I've asked.
Reliably running my Ark cluster for a few years. Great server management interface.
Support has been fantastic.
Great server management interface.
Service and stability is great and easy to setup
good hosting server never went down easy to work with
Don't like reviewing to cancel
Customer service is rude and basically useless. They work off a "Hopefully the customer will work it out" workflow. I rented an Assetto Corsa server and asked a couple of questions regarding the visibility of the server and was given the runaround and told it was online after I had checked multiple times, then magically it appeared and I was told my game wasn't up to date, which it was as I can't play it from Steam if it isn't.
why am i forced to review in order to cancel?
it is a good yeh?
Server support guys are nice and helpful. As soon as they are your message (which can take a while) they fix the issues pretty quick. Servers are a little expensive though.
Interface is quite ugly/non intuitive, not very user friendly.
Support desk is the owner's discord, which does not seem to have a ticketing system short of providing an id.
Login seems to read "Hello, ADFTEAM", which seems to be the owners clan/group, even when logged into my own account.
If you can get past these things, they get the job done, but it's not a premium service.
The server did not perform as well as I would expect for a $20 price tag.
I will not be using this service in future
Service works as expected, but it was a bit fiddly to setup initially. Luckily one of our team was technically inclined and was able to solve the setup after a few hours. Would love if there was a youtube video on how to setup a particular game like Factorio, but there are forums online to help.
sERVERS ARE FANTASTIC
barely any controls over the server and things you can do. just LAUNCHES a server without config first. No easy way to close/reset etc If you want to start a new world. Don't offer eco servers and allow no easy controls over them at all? Just stick to normal hosting then.
as the title said. good
clanhost has been a very enjoyable experience
Fast replies and no issues.
This was my very first game and very first game i rented a server
and their service are decent . I am no expert with holding a server and so, so I wasnt very familiar with everything
but all the staff are friendly
I am just too new wanting to add on and off some modded and so but it seems very complicated to do so
so i gave up.
Too hard for novices
Server status was always "Maybe" running.
Super helpful and knowledgeable staff, always quick to respond to queries on discord.
Service was great and ill be back once we find another server game to play.
You can rent servers...
Good server hosting, didnt have any issues with the server at all
servers were fine
I have been using Clanhost servers for 7 years. They are a cost effective host for gaming servers. Thanks
I've found ClanHost support team to be unprofessional and the service provided was unable to meet my expectations. My clients (players) advised the server was unable to keep up with other servers, the sim speed reduced within 72 hours to an almost unplayable state. Secondly, ClanHost sells the Space Engineers product with LESS RAM then the developer's minimum requirements - then charge you extra simply to meet the minimum requirements. I found this to be an oddity.
Great Service, Thank you
Great service, friendly staff, they fixed issues we had fast and helped understand the config files better..
Space Engineers was glitching out but that was the game not the server.
Great server hosting, awesome support, above and beyond to solve issues.
We stopped playing the game, back in an update.
Quick service and reliable
When patch corrupted files, support were quick on Discord to resolve the issue by going through the backups to find an uncorrupted file.
Brilliant stable service, easy to use server conso
Fairly easy to setup server hosting even for someone with no idea. Don’t like that I had to complete a review just to cancel my subscription though
Great server, great service
Purchased an Avorion server with the intention of playing that evening with some friends. Hours of reading peoples tickets and solutions to their problems I was still unable to get the unmodified server to boot properly. I submitted a ticket which, when answered eventually discovered the problem. A recent update to Avorion's game changed some code stopping their servers from working. That representitive waived the fee I had paid for the server and said I could check back later and try the server as they would leave it up for the month. Due to the wasted time we decided to go through a different host. A month later I was billed again for a server that didn't work and I never even logged into.
Easy to set up, good prices, and excellent local customer support. Worked very well for our Valheim server.
Best support staff and excellent communication. Will 100% be using clanhost again in the future.
Our clan would 100% go with clanhost again anytime. If we could give more than a 5 star review we would.
never had a problem with using the website and making changes to the server
Good Service works well, no longer needed
I had no tech issues with Clan host. Moving on as i have found another solution.
Easy panel for n00bs such as myself
Simple to use, full access, fast support and lag free servers. By far the best provider so far and I have been through them all. You get what you pay for here definitely worth spending that little bit more.
Never had a bad experience with these guys. Highly recommended.
Could not access server. No access to CPanel for server.
The support database did not show any fix.
Wouldn't recommend due to a complete lack of communication with the customer
Everything involved was adequate and not too complicated.
Could do with being a bit more informative and user friendly, but it worked out fine for me in the end and any difficulties were cleared up very quick. Thank you
Good server host, no issues encountered, fair pricing.
good service, only cancelling because friends and I dont play the game anymore
They are scammers.
Quick, easy and cheap
Mod manager was unavailable, went with a different server provider
No longer need the service
amazing service and great price
Overall, quite reasonable. The server seemed to utilise more RAM when hosted by ClanHost than when hosted locally (using EcoServer.exe) but it was not too bad. Running on standard priority CPU with only 3GB of RAM made things interesting, but overall, server was mostly stable!
Fast communication and resolution of issues that I experienced after server was initially provisioned. Would use again as a service to host a game server.
It was easy and straightforward
customer service was pretty good! only downside takes too long between loading server and restarting and a poor interface.
it was good
Good customer support and service
Did what it should seamlessly
Don't Purchase basically no panels... not worth it
good server host
Good service. Great Staff.
bought but didnt use
Great service and prompt customer service.
great servers never let u down
Great server hosting service. didnt lag and was upto my expectations
Excellent service. I have two servers through Clan Host but my group no longer plays on the 7 days to die server (i.e. playing a new game). I am still with Clan Host for my other game.
Great value for money. Easy to use. Set up a Don't Starve Together server, with mods and a custom world map. No issues.
no problems, it all worked as expected. no need for support, so not sure about the quality.
Great sever to ry palying with friends.
great service will use again
Replied to tickets in a timely manner and were polite and helpful.
Went with a different provider for Ark server. This one never did boot up.
Great system, but the game frequently has lag spikes. Was ridiculous
Very reliable servers!
Servers worked fine and easy to use
Good service, stableservers
Server were easy to use, never had a problem getting a terraria server up with my own world I was previously hosting on my computer.
The server worked great and they provide adequate support for different game types.
Server was setup instantly and run without any issue!
Minimal lag, dropped one star due to a mandatory review to cancel service
Good service, no issues.
Clanhost is the best gaming server provider by far for the Australian Market. Easy to use UI and ability to FULLY manage your own server how you please.
Easy setup, reliable and low cost. Would recommend
I have had no problems since opening this server. It has always been running, easy to set-up and if I had any questions I always recieved a quick reply with the help needed.
We are taking a break from our server, the only reason we are cancelling, and will be back in the future.
Always available for help and to chat, any problems were always resolved.
It was a good quality server while we played
Everything was a good experience, no issues when changing features or specs.
Servers run well. Prompt replies to tickets. The Mod Manager for Conan Exiles doesn't work though, you have to install server mods manually.
Great service as usual, will continue to come back and rent my streaming servers only from Clanhost!
Great quick easy service to set up, slight lag in factory though
Great help from staff