Our honest review policy.
Reviews are instantly published when a customer cancels a service with us. Feel free to write a review if it does not contain: Hate Speech, Off-topic reviews, Personal and confidential information, Spam, Advertising, honest and unbiased. Don’t use obscene, profane, or offensive language.
Unpublished reviews: 0
Submit your review
Easy panel for n00bs such as myself
Simple to use, full access, fast support and lag free servers. By far the best provider so far and I have been through them all. You get what you pay for here definitely worth spending that little bit more.
Never had a bad experience with these guys. Highly recommended.
Could not access server. No access to CPanel for server.
The support database did not show any fix.
Wouldn't recommend due to a complete lack of communication with the customer
Sorry you have a issue with poor communication. Seems to be a two way thing. We have had no communication from you via Discord / Email / Support Ticket or even phone. A pretty unfair review, published anyway.
Excellent customer service, very happy with my web hosting and web design. Highly recommend!
Everything involved was adequate and not too complicated.
Could do with being a bit more informative and user friendly, but it worked out fine for me in the end and any difficulties were cleared up very quick. Thank you
Good server host, no issues encountered, fair pricing.
good service, only cancelling because friends and I dont play the game anymore
They are scammers.
That's not very friendly. I am pretty sure you are joking no one gets scammed for a whole 6 months lol. Great customer A++++
Quick, easy and cheap
Mod manager was unavailable, went with a different server provider
No longer need the service
amazing service and great price
Servers that crash twice or more a day that I'm paying 85 dollars for and a sales team that doesn't answer a week old ticket.
Sorry you had a bad experience. Unfortunately the game has become very heavy on ram also depending on the settings. The server is shutting down because of the memory usage being exceeded not exactly crashing. We only have a limited amount of dedicated memory (NOT paged memory) Hence why our servers are better quality then the others.
Overall, quite reasonable. The server seemed to utilise more RAM when hosted by ClanHost than when hosted locally (using EcoServer.exe) but it was not too bad. Running on standard priority CPU with only 3GB of RAM made things interesting, but overall, server was mostly stable!
Fast communication and resolution of issues that I experienced after server was initially provisioned. Would use again as a service to host a game server.
It was easy and straightforward
customer service was pretty good! only downside takes too long between loading server and restarting and a poor interface.
it was good
Couldn't get the server running with mods. Spent hours on it.
Good service if you dont need support for mods or dont want to play with mods.
Sorry to hear you could not get the server running. We are here to help, and had no contact. 🙁
Good customer support and service
its good but i found somthing else
Did what it should seamlessly
Don't Purchase basically no panels... not worth it
Hi Jordan,Sorry you had a bad experience with your hosting. We do not have a web bace RCON tool but will look into providing that as feature.
good server host
Good service. Great Staff.
bought but didnt use
Great service and prompt customer service.
great servers never let u down
Great server hosting service. didnt lag and was upto my expectations
Excellent service. I have two servers through Clan Host but my group no longer plays on the 7 days to die server (i.e. playing a new game). I am still with Clan Host for my other game.
Great value for money. Easy to use. Set up a Don't Starve Together server, with mods and a custom world map. No issues.
no problems, it all worked as expected. no need for support, so not sure about the quality.
it was good
Great sever to ry palying with friends.
Great sever to ry palying with friends.
great service will use again
Replied to tickets in a timely manner and were polite and helpful.
Went with a different provider for Ark server. This one never did boot up.
Great system, but the game frequently has lag spikes. Was ridiculous
Very reliable servers!
Servers worked fine and easy to use
Servers worked fine and easy to use
Good service, stableservers
Server were easy to use, never had a problem getting a terraria server up with my own world I was previously hosting on my computer.
The server worked great and they provide adequate support for different game types.
Server was setup instantly and run without any issue!
Minimal lag, dropped one star due to a mandatory review to cancel service
Server was good, you need 2 gb for ram for eco
Thank you for you're review. We have now changed our default ram value to 2G without any extra cost.
Good service, no issues.
Clanhost is the best gaming server provider by far for the Australian Market. Easy to use UI and ability to FULLY manage your own server how you please.
Easy setup, reliable and low cost. Would recommend
I have had no problems since opening this server. It has always been running, easy to set-up and if I had any questions I always recieved a quick reply with the help needed.
We are taking a break from our server, the only reason we are cancelling, and will be back in the future.
It was ok
Always available for help and to chat, any problems were always resolved.
the servers are alright but i think im going to have to cancel due to no players and no more reason for me to keep going
It was a good quality server while we played
Everything was a good experience, no issues when changing features or specs.
Servers run well. Prompt replies to tickets. The Mod Manager for Conan Exiles doesn't work though, you have to install server mods manually.
Everything worked great
The server interface isn't very user friendly and I found the Support/FAQ section to be poorly laid out. The Discord admins aren't very responsive or knowledgeable on the ins and outs of the servers, either, which is disappointing.
However for the cheap price it was a decent service once figured out.
The services that clanhost offer are fast and reliable. Highly recommended.
Great service as usual, will continue to come back and rent my streaming servers only from Clanhost!
Great quick easy service to set up, slight lag in factory though
Great help from staff
Great customer service and uptime
This was good, quality server and all that. No body plays it tho so im cancelling it.
I have had some ongoing issues with the browser interface, which means I must look elsewhere for hosting solutions.
Sorry to hear you had issues. We are not aware of issues with the browser. You may want to try a different browser. We have no control over the games built in web server.
Clanhost runs high quality servers, thanks!
I wouldn't recommend ECO game server from this provider as you will need 4gig minimum for BASIC server, once you start building big items/have a few players on you will experience alot of crash's an thats not including that there is a bigger update to the game coming that would make the experience worse dont waste your time find another company.
Sorry we did not know anyone required more than 4Gb, as all our customers run between from 2Gb to 3GbThe crashes are cause by the 4Gb ram limit which you purchased. We have added more options then 4Gb max.When the update comes we will adjust to the memory usage then.
Great service and easy to use fast help
A great service that enabled me and some friends to really get into some games
Great site, but no longer enjoy the game.
Good service, stable servers, good speeds.
Helpful support and good user interface.
great server great host!
Self Service and Automated. Was great, minimal waiting.
Fast setup, easy controls. Worked smoothly during its entire use.
Worked everytime with minimal latency
Great ping, stable, reasonably priced.
Best Australian Server host i have ever dealt with
I use Clanhost for all of my game servers. I have used them for short term rental and long term rental and have found them to be great to work with no matter what
Great customer service and very prompt assistance when required. Stable servers as well
Our server worked fine, if you join the Discord service was fast but we had on going Mod issues, and found that I didn't have the time to stay on top of this.
Excellent service and support/advice
We wanted to set up a Factorio server and found Clanhost. They were extremely helpful, even setting up custom servers for us late into Friday night. Can't compliment them enough - it was extremely painless and flexible. Thanks guys!
$20/month is up there in server costs. I would like to see lower cost options for smaller servers
Too costly to pay for server and then have to upgrade to more ram etc. 4g is just not enough as standard. my server was constantly leaking memory and restarting.
Server was up in seconds after my purchase, didn't have any problems throughout the rental period.
great service, easy to work with
Very good if youre an aussie and wanting to get a low ping server
Server was excellent but i am having a break from ark for now, so i will be pausing my payment of the server until i am playing ark again which at this point will be when the next expansion is out so november
Never had an issue.
Clanhost has been amazing through my time running servers for both Ark Survival Evolved and 7 Days to Die.
Competitive Prices. Fast Setup. Easy to use. Would recommend!
Very good hosting service and not expensive - would recommend.
Very good server just not enough player base at the moment
Running and Ark server and its been good.
Very happy with this service will keep using them.
I am a small business customer, not a clan. Have been with clanhost for a few months now and all seems to be going well. Support, when needed, has responded in a timely manner and have kept me informed as to status of my ticket.
Just signed up and help has been fantastic.
Been using their service for over six months, highly rated. Only reason I'm not giving them 5 stars is because they keep pestering me to write a 5 star review for them.
Server seems stable. Which is good. Customer Service leaves a lot to be desired. This company leaves you to do it yourself. Telling you to check the forums. There is a LOT of room for improvement. Especially customer service skills.
Also things like notifying of shut down before updating, knowledge base pages being up to date, a proper discord channel that is manned by support staff, and services advertised like webmod being available
Very fast setup and all working ok. Console is easy to navigate. Good price too.
great host awesome price and the server is up in 10 mins you cant get any better then that thanks clanhost 🙂
Have to say the price is better than most AUS servers around, the service is fantastic no issues and the response from Clanhost is fast to the point and helpful beyond what is expected.
Super easy setup, no problems ongoing 2 weeks later. Very happy!
quick efficient setup, but the support and service after that has been amazing
much better then any other server hosting i have used, instant setup and can do everything yourself! Also quick to help with their 24/7 online chat.
Switched to Clan*Host after server faults and continual problems with the previous supplier. Have had excellent support and service and have since taken on a second Ark Survival Evolved server.
Great host. Help is not far away when needed.
Great customer service!
needs improving with a back door mod option
Top quality server for my needs, Great customer service. With very friendly staff.
After reading numerous horror stories of bad experiences with various game server hosts, I did some research before choosing ClanHost. ClanHost has delivered above my expectations, they have been easy to work with, and the support, though not often required, has been first class. Recommended without hesitation.
I couldn't be happier with the consistently lag-free quality hosting I can provide racers on my ClanHost server. I also appreciate the extras, like remote panel, and personal service provided. Clanhost provide such top level services and support that after a year of running my own servers I returned because they really are the best option overall. - Steve 'Quasi' Hoppitt, Founder/Site Admin of Online Racing Australia
We searched endlessly for a good reliable hosting service for our gaming clans Teamspeak setup. We found a few, but always too pricy, plagued by downtime and hidden cost. Then we found Clanhost and all our problems were quickly and expertly dealt with. We now have a solid, lag-free Teamspeak server, backed up with friendly and prompt service. The best part? The generous pricing structure. Thank you Clanhost, not only have you saved us money, you have allowed us to concentrate on what we do best; frag!
Clanhost has for some time provided a reliable web hosting service for our company, and we recently asked them to complete outstanding works on the development of our new website. There were a lot unresolved tasks to complete, but Clanhost was able to accomplish a great result for us in a short time frame, and at a reasonable price. Clanhost provided excellent customer service, they were always available when we needed them and fixed all the components of the site that were not working effectively. Their work ethic and dedication to customer satisfaction is second to none. Thanks for a job well done.
Our group threw in to get a arma 3 exile server. Was sold a server that couldn't have exile on it. We tried for a refund as they didn't seem to care about helping us. Paypal went in their favour and clanhost closed our server. So $45 down and no server. We had it for 2 days while we waited for a reply. Piss poor business ethics.
This review is misleading with false accusations. However published anyway.
I love Life is Feudal your own; I have played it since day one on Steam; been on other servers without much joy; so far so good; we, my partner and I said lets start our own Server; went with a US Company; No name No pack drill; Bunch of Tossers; Then we found ClanHost; paid the bucks, pay pal, and bamm download started straight away and you don't have to be a Rocket one of them to set up the control panel; Guys they sold me OH so Simple to use. clanhost for me
ClanHost has built, hosted and maintained two websites for me for 5 or 6 years. The building of the websites has been eye catching and innovative. If I have any problems, I can bring them to their attention and they are dealt with immediately. Hosting costs are very economical. A great business to deal with!!!
rude and no help at all.
they don't, or cant answers questions and tell you to go and google information instead.
don't waste your money
Sorry we do not setup customer modifications.
Switched to these guys from Vilayer after their support department went link dead.. (along with my server) for 3 days.. Clanhosts support was pretty quick to respond, and server was provisioned and online within 30 minutes of signing up.
These guys are awesome, very happy with their excellent levels of service and quick response time. Highly recommended!
Great service and fantastic techs that are available almost instantly! 10/10
Unturned server was instantly set up and website has some of the best support, thanks guys.
Definitely the place to go if you want an oceanic server. Had a space engineers server with them for a couple months and had no issues whatsoever. Very quick support too if I needed help adding in mods and what not to my server. 10/10
Great service, great products. Best host I've been with in quite some time!