ClanHost Server Details

Support

  • Dedicated support hours Monday – Friday 9am – 5pm AEST
    *Extended support hours 7 Days 5pm – 9pm.
  • TeamSpeak 3 and online Live Chat.
  • 24/7 Support Tickets, Email and Customer emergency phone support.

*Staff are usually online during this period.

Freedom

  • Every server we host comes with Full FTP access to your server.
  • Reboot, Stop, Backup and Update.

You also have access to install MOD’s, providing they do not cause a high amount of server load.

Performance

    Since the start of ClanHost in 2008, our goal is to provide the best quality game servers. We sacrifice profit to provide you with quality.

We do not overload our servers. You can verify this by going to our live server status page here

Data Centre

Equinix’s Sydney data centre SY3 is strategically located in Alexandria, 1.6 kilometres from SY1 & SY2, and about 4.5 kilometres from the Central Business District. This is one of many state-of-the-art IBX centres in key metropolitan areas throughout Asia-Pacific that offers a full range of premium colocation, interconnection and support services to a wide range of secure digital ecosystems built by networks, enterprise, content, cloud and IT services companies and financial institutions.

Our Servers

We are currently running 10 game servers. With the following configuration.

  • 30 Gig memory
  • Intel Xeon X5690 8 core (3.46GHz)
  • SSD Raid 1+0
  • Duel 1G Network Load Balanced.
  • Server 2008 R2 64bit

(View Server Status)

Control Panel

We have our own simple and easy to use control panel built by us, so we can customize it to suit everyone’s needs. This also gives us the option of renting new release game servers before any other providers.